School Psychologist & Program Director
University of Idaho – M.Ed, LPC, Ed.S
Dan Hanks grew up in the North West, making stops in locations such as Alaska, Seattle, Montana, and finally landing in Coeur d’Alene, Idaho. Dan is a founder of Northwest College Support and Cultivation Counseling. Dan describes himself as “A paradoxical combination of therapist, nerd, philosopher, and distance athlete”. Dan competes in Ironman, Triathlon, National Skijoring and Adventure Sports. Dan also enjoys sailing, paddleboarding, and snowboarding. Dan graduated from the University of Idaho and holds a Masters of Education in Counseling and School Psychology. Dan is a licensed Counselor and a certified School Psychologist and is passionate about people meeting their highest potential. He realizes that each individual is different and each person walks a unique path towards a goal. At Northwest College Support, Dan works as a School Psychologist creating and overseeing plans geared to create college success. He specializes in working with individuals with learning differences, individuals on the autism spectrum, individuals with ADHD, and persons struggling with addictions.
Arizona State University – LMFT
Julie grew up in Northern California and Southern Idaho. She attended North Idaho College and earned her bachelor’s degree in psychology with a minor in family studies from Arizona State University. Julie continued on at ASU to earn a masters in marriage and family therapy. While completing her masters degree, Julie practiced counseling through ASU’s counseling clinic and worked as a family consultant for Jewish Family and Children Services. For the past five years Julie has worked at a residential program in Coeur d’ Alene, as a therapist and Adolescent Clinical Coordinator. Julie has a passion for counseling with couples, families, and children. Julie practices cognitive behavioral therapy, and also uses a systems-centered approach to therapy in order to address challenges and issues surround family systems. By teaching family members to focus on creating strong relationships within the family, Julie believes that individuals can reach a fuller and greater potential. In her spare time, Julie enjoys play softball and other recreational sports, camping, hiking, fishing, and spending time with her family.
Portland State University – LCSW
Darlene graduated from Portland State University with a BA in psychology and obtained her MSW in 1988. Darlene has worked in a variety of settings, including outpatient clinics, residential programs, and inpatient hospitalization programs. Darlene specializes in working with children, adolescents, and adults with mood disorders, trauma, self esteem and social skill issues, eating disorders, attachment issues, and learning problems. Darlene is an avid horsewoman, competing in hunter/jumper and dressage, and recently obtained her EAGALA certification so that she can combine her love for horses and her passion for therapy by providing equine assisted therapy at a stable in Rathdrum, Idaho. Darlene raises and trains German shepherds, and loves to spend time outdoors and being active.
Eastern Washington University – LMSW
Ashley is a native to Coeur d’Alene, Idaho. After earning her undergraduate degree in social work from Lewis-Clark State College, Ashley spent time as a river rafting, backcountry, and climbing guide for Youth Dynamics Adventures. Following that experience, Ashley became a field guide at Aspiro Wilderness Therapy program, where she discovered her passion for working with people in a therapeutic setting.
Ashley worked as a life skills coach at Northwest College Support while earning her Masters in Social Work from Eastern Washington University. In addition to her role as a therapist at Northwest College Support, Ashley plays an important role in organizing and leading the wide range of recreational activities for students at NWCS. In her spare time, Ashley enjoys softball, hiking, volleyball, nutrition and fitness, and snowboarding. Ashley’s approach to therapy is strengths-based and client centered. Helping clients tune into their own personal gifts and strengths in order to find solutions within themselves to solve problems. Ashley commonly practices Cognitive-Behavioral Therapy, Solution-Focused Therapy, Dialectical Behavioral Therapy, and Acceptance and Commitment Therapy in her work with clients.
Whitworth University – MFT
Tim was born and raised in Modesto, California. He attended University of Idaho for his undergraduate degree, earning a B.S. in Psychology and Organizational Science. Before continuing on to a graduate program, Tim worked for various Residential Programs in Idaho. While challenging, it helped form his decision to subsequently earn a Masters in Marriage and Family Therapy (MFT) at Whitworth University in Spokane, Washington.
Tim prefers to use an eclectic approach to his therapy techniques, including borrowing from Cognitive Behavioral Therapy, DBT, Experiential Therapy, Family Systems Theory, Bowen Therapy, and Emotionally-Focused Couples/Family Therapy, amongst others. Tim chose MFT because he has a passion for inspiring people to live complete and fulfilling lives. When not devoting his time to helping others, Tim enjoys biking, hiking, basketball, soccer, football, swimming; all things active.
Boise State University – LMSW
Trent is a licensed Master Social Worker with 12 years experience working with adolescents in wilderness, residential, and outpatient settings. Trent received his Bachelor’s degree in Social Work from Lewis Clark State College and received his Master of Social Work from Boise State University. He excels in working working with adolescents and adults with a variety of different problems with strengths in treating anxiety, depression, Asperger’s and executive functioning. Before joining the mental health field, Trent worked as a professional artist and trained horses. His hobbies and interests include drawing and painting, college football, fishing, gardening, and spending time in the outdoors of northern Idaho. To his wife’s chagrin, he also enjoys working on home “improvement” projects. Trent has been married for 21 years to his wife Donna. They are the parents of five children-one boy and four girls.
Boise State University – MSW
Zack grew up in Sandpoint, Idaho and also lived in Boise for many years. He is now happy to call Coeur d’Alene home. Zack received his Bachelor’s degree in Social Work from Lewis and Clark State College. While working on his Bachelor’s degree, Zack worked at Panhandle Autism Society. Zack went on to earn a Master’s in Social Work from Boise State University, and while doing so gained experience working at Benewah Medical Center in the Substance Use Disorder Division. When working with clients, Zack is an advocate of Solution-Focused Therapy.
In his spare time, Zack enjoys hiking, camping, and spending time on the beautiful lakes north Idaho has to offer. Zack is also an avid golfer, and spent many years working at the famous Coeur d’Alene Resort Golf Course.
University of Cincinnati – LMSW
Nadine grew up in Northwest Ohio. Nadine attended Wright State University and earned her Bachelor’s degree in Social Work with a minor in Psychology. Nadine continued on to earn her Master’s of Social Work degree at the University of Cincinnati with a focus in children and families. The beginning of Nadine’s career starting at an outpatient mental health clinic and then she transitioned into the public schools and continued providing counseling services to children and their families.
For the past two years, since she has lived in Idaho, Nadine has worked at a residential program in Bonners Ferry, as a therapist. Nadine has a passion for working with children, adolescents and their families. Nadine has experience and enjoys being able to help families bridge the emotional gap that often forms between a struggling teen/adult and their parents. Nadine practices Cognitive Behavior Therapy (CBT), Family Systems Theory, Solution Focused Therapy, and Systems Centered Approach. Nadine feels that every individual is different and is always looking for new ways to help the students and families that she meets along the way. When not devoting her time to helping others, Nadine enjoys spending time with her family, her two dogs, snowboarding, hiking, boating on Lake Pend Orielle in Sandpoint, four wheel driving in her Jeep and exploring new places to experience nature and it’s beauty.
Bear the Dog
Spokane Dog Training Club
Bear was born in Germany, and moved to beautiful Coeur d’Alene, Idaho in 2015. He chose to follow his dreams, side by side with his human Darlene Pessein in order to impact and change the lives of young adults at Northwest College Support. He received extensive training by Darlene, and acquired additional educational advancement from the Spokane Dog Training Club where he went on to graduate. He recently obtained his certification in Pet Therapy through The Bright and Beautiful Therapy Dog Organization.
His therapeutic approach is unconditional love and consistent positive regard towards his students as well as his grateful coworkers. In his spare time he enjoys playing on his farm with sister Lexi and his goat and chicken friends. He also enjoys swimming in the lake and receiving endless amounts of back scratches outside of work.
Administration and Marketing Director
University of Idaho
Adam attended the University of Idaho an North Idaho College for both computer science and psychology. Adam has over 13 years of experience in psychological care and support, as well as strong background in web and software design. After pursuing a career in technical fields, Adam discovered his love for working with people to achieve their goals. Adam is a founder of Northwest College Support and Cultivation Counseling. He also founded CDA Computer and Coeur Design, which exist to provide job experience and internships for students of Northwest College Support. Adam has spent many years developing the compassion and skills to help individuals achieve their goals. Adam is also the primary administrator of Northwest College Support. Adam enjoys many outdoor activities, including rock climbing, snowboarding, sailing, swimming, hiking, biking, and other activities around the beautiful Coeur d’Alene area. He is also passionate about teaching these activities to residents.
Traci grew up in Tacoma, Washington. She attended Gonzaga University in Spokane, Washington where she earned her Bachelor’s of Arts in psychology and a minor in philosophy. Traci lives in Coeur d’Alene. She enjoys boating on Lake Coeur D’Alene, rooting for the Gonzaga Basketball team, hiking, x-country skiing, and yoga. Traci has worked as an academic coach for the past five years. In that time she has coached college students with a wide range of challenges towards academic success. These challenges have included serious health issues, mental health disorders, and learning disabilities. Traci has also worked with students dealing with general life issues such as cultural dissonance, grief, and the common problems of adjusting to college life. Recently, Traci has also worked with students in Special Education programs in schools, and run after-school programs for at-risk youth. Traci values education, and the idea of life-long learning. She strongly believes in helping to ensure that all students have a positive experience in their schooling.
Jenell grew up in North Idaho. She graduated from North Idaho College and Christ For The Nations Institute (CFNI) in Dallas, Texas. At CFNI she received her Bachelor’s in Practical Ministry. She has been on many mission trips across the globe and is working with her church to train interns for the mission field. She currently resides in Hayden, Idaho and does administrative work as well as life coaching at Northwest College Support. As a life coach Jenell works with the college students, helping them with life skills and daily living activities. Jenell also performs many of the administrative duties for NWCS in addition to life coaching. When Jenell is not working, she likes to travel, go boating, read, connect with friends, and spend time with her family.
Colorado State University
Jamie grew up in Denver, Colorado and attended college at Colorado State University in Fort Collins. At CSU she received a Bachelor of Arts in History with a Social Studies teaching concentration and a minor in English. She obtained a secondary Colorado state teaching license and went on to teach 9th grade geography in Aurora, Colorado. After this she moved to Vigo, Spain where she taught English to primary level students and traveled around Europe for over eight months. Jamie recently moved to Spokane, Washington where she acquired her secondary Washington state teaching license in Social Studies.
Jamie has a passion for learning as well as the overall well being of her students. She is dedicated to the development and success of her students and is invested in their growth as individuals. Outside of work Jamie enjoys running, hiking, and traveling.
Savannah grew up in Lewiston, Idaho and attended college at Gonzaga University in Spokane, Washington. At Gonzaga, she received a Bachelor of Education in Special Education and was an active member of Gonzaga’s Volleyball program. After graduating, she competed for a professional volleyball program in Linz, Austria. Once she made the move back to the U.S., she spent some time substitute teaching and coaching high school volleyball in Lewiston.
Savannah is driven by helping others learn and succeed, not only in academics, but in life. Outside of work, Savannah enjoys anything outdoors, traveling, connecting with others, and coffee.
Eastern Washington University
Michelle has called Spokane and Coeur d’Alene home all her life. She attended Spokane Falls Community College and later transferred to Eastern Washington University where she earned her Bachelor of Arts in Psychology. While in school, Michelle was an active volunteer and also spent time overseas teaching in both Brazil and Thailand. It was through these experiences she discovered her love for helping others and the power education has in that role. Since coming to NWCS, Michelle has served in a number of positions including weekend activity coordinator, life coach and now as an academic coach. Michelle is passionate about education and the power it has to help students discover their potential and grow as individuals. Michelle values a multi-faceted approach to coaching, focusing on developing academic and career skills along with the emotional and social intelligence required for students to thrive in all areas of their life. In her free time, Michelle enjoys traveling, reading and spending time outdoors.
University of Alaska
Ashley grew up in Fairbanks, Alaska and lived there for 29 years. She completed her bachelor’s degree in Elementary Education at University of Alaska and graduated in 2014. Ashley also acquired her Master’s Degree in Curriculum & Instruction from Concordia University in 2017. Ashley is certified as a highly qualified teacher in Alaska, Idaho, and Wyoming. She has taught 6th grade, 5th grade, and Kindergarten. Ashley considers herself a life-long learner and loves inspiring others to learn more about the world. She enjoys helping others and looks forward to assisting college students with realizing their academic goals.
Outside of work, Ashley enjoys spending time with her sons and her dogs. She loves animals and the outdoors, and also enjoys hiking, trips to the lake, reading, writing, and doing art projects.
Student Life Manager
University of Idaho
Conor Kenna was raised in Northern Idaho. He attended College at University of Idaho, and interned for Northwest College Support while going to school there. After graduating with a Bachelors in Psychology, he moved to Coeur d’Alene to continue working with the company, and also to take advantage of the incredible opportunities that the Northwest offers.
Conor enjoys hiking with his dogs and canoeing in the summer, and snowboarding in the winter. He also is a member of the volunteer group Order of the Antelope, which spends time protecting wildlife in Oregon.
Eastern Washington University
Shem is a graduate of Eastern Washington University with two Bachelor of Arts degrees. Shem enjoys learning about history, playing basketball, watching the Denver Broncos, and local theatrical performances. As an aftercare specialist, ensuring the students that he works with are successful in school, as well as life, is his passion. He believes in the words of Aaron Sorkin that, “education is the silver bullet.” As well as Pericles of Athens who said, “All good things must flow into the boulevard.”
University of Nevada
Haley grew up in the Reno/Tahoe area. She obtained her bachelor’s degree in Psychology with a minor in Human Development and Family Studies from the University of Nevada, Reno. At North West College Support, she works as the Reset Supervisor and a Life Coach. She enjoys helping students with goal setting and personal growth so they discover their true potential. Her ultimate goal in life is to make a difference in people’s lives. On her free time, she values spending time with friends and family. She likes boating in the summer and snowboarding in the winter.